IT Announcements

Claim your Zoom account now

You can now claim your Zoom account by logging in at , and then follow these instructions:

  1. Select “Sign in - Configure your account”
  2. Using your UA credentials, sign into UA SSO

If you do not currently have a Zoom account, this action will create one for you.  If you already have a Zoom account separate from the UA instance, this will prompt you to merge your account into the UA instance.  Merging will keep prior recordings and scheduled meetings, but *will not* transfer paid for features, such as webinar, toll-free dialing, or HIPAA Compliance.  Additional paid-for features are being considered for future projects.  

In the next few weeks, faculty will soon find Zoom available within the course tools in Blackboard. Zoom recordings will be automatically stored in the Zoom cloud for up to a year.

Reserve your Live Training from Zoom at Zoom’s website: . If you prefer, there are available.

To prepare for Zoom user training, download the Zoom Desktop Client. For the best user experience, you’ll need to install and run the Zoom Desktop Client on your local computer. To do this, follow the steps below:

    1. Visit https://alaska.zoom.us/download
    2. Click on the Download button under Zoom Client for Meetings
    3. Open the installer and select Run, if prompted
    4. After the installer finishes, click Sign In
    5. Select Sign In with

To learn more about a specific feature or topic within Zoom, visit the Zoom Help Center at . You can access step-by-step guides, video tutorials and more from this page. 

If your conferences use UA video conferencing rooms for courses or administrative meetings, please contact the for further training, as meeting hosts will now be responsible for dialing out to participants joining from traditional hardware conferencing units. 

“Zoom will help expand UA’s reach with video communications,” said Kelly Gitter, UA OIT US VCS Manager. “Zoom makes it possible to provide meetings, virtual tutoring, advising, office hours, and mentoring to give students opportunities to learn beyond the classroom. You can use Zoom on a laptop or desktop computer as well as a smartphone.”

For updated information regarding UA Zoom, please visit the .